I have been shopping for a trade for 3 weeks and when I talked to jack finance mgr on phone he told me what I heard from all other dealers “come in and we can work out a deal” on a ad I saw. Jack and Seth , finance managers, did just that WITHOUT being pushy. Out of all dealerships of Toyota and Chevy I went too Hiley GM got me into a TRUCK with more looks, options, and accessories at a lower price compared to other dealerships and co.’s I went to especially on a more accessorized vehicle compared to a basic model the other dealers were trying to work a deal on.
I also had my 7month old and 3 year old boys with me and the entire staff entertained them which made it easy for me. AWESOME STAFF AND MANAGEMENT, VERY VERY FRIENDLY, AND NOT PUSHY.
rhju22
I came to the dealership planning to buy either a Forester or an Outback purely on the basis of Consumer Reports’ ratings for both, even though one does not see many Subarus in Texas. The staff was very courteous, friendly and knowledgeable, and the pricing was reasonable. I opted for the Outback and love it. A friend told me that their service department is excellent; after only 1000 miles, I have yet to use it.
Because I plan to use the Outback on a ranch I omitted a lot of the bells and whistles, but my wife just loves the puddle lights – and the way it drives!
georgepepper
I had take my 2009 Acadia in for an engine light warning. They were able to get to it right away and identify the problem and complete the work that same afternoon. This was covered under my warranty and it was nice to see that they had what they needed to complete the work quickly. The service tech was very helpful with every aspect of the process.
E8stalesky
Paul was very helpful with our new car search. It was a long day- only because we wanted to test drive 3 different cars to make sure we made the right decision. He was very attentive the entire time. They offered us a great price on our trade-in and we also got the 2011 Outback for less than sticker. Our experience with Hiley was great!
kliley
Paul was knowledgeable of the 2011 WRX, took his time showing me all of the accessories, basically showed me everything I needed to know. They got me in and out quickly with no BS. It was a good car buying experiance. The Showroom was neat and had some SPT items there for sale.(Got it under List)
Bob C
I recently had a 2004 Suburban in with some repair required:
1. Repairs were completed in a timely and professional manner
2. I also made a spot decision to puchase a new 2011 Denali Yukon, the entire sales and finance team did a great job. They even picked up the car (which was located an hour away) and delivered it to our family that same day.
jj1358
Yes I also went to this dealership for service and they explained my service schedule options. and yes the recommended to me that I change my oil every 5 months or 5,000 miles, they also explained that GM recommends to follow the oil life monitor. But if I follow the oil life monitor the oil may only be changed once per year and between 10,000 to 12,000 thousand miles. I plan on keeping my vehicle and prefer to take care of my vehicle. Scott was very nice and took time to explain all my options. they really seem to care about me and taking care of my vehicle. I work on computers and am very glad someone is watching out for my family and I. Thank you Hiley Buick GMC and Scott for exceptional service and caring.
Techman1
We bought a used Pontiac G6 and had problems with the CD player, it would not eject the CD’s. I took my car to the local dealership in Granbury where it sat a whole day only to have them call to let me know they did not have a chance to look at it. We searched for another Pontiac dealership and found Hiley, right away we spoke with Scott, he said to just drop on by and he would have it looked at, took about 30 min. He said the stereo would have to be replaced. He phoned right away when it arrived and said to just drop by at my convenience, it took about an hour. I was very impressed with the friendliness and efficiency of the work. When I arrived I sat in my car to write down all my radio stations so I could program afterward only to find they did that for me. I will definitely come back to this dealership to purchase my next vehicle and will highly recommend them to family and friends.
jrupp
I visited Hiley GMC because I was in the market for a new truck. Hiley was actually the second dealership that I visited since the first one was closer to where I worked. The staff was very friendly, professional, and most importantly not pushy. The located the exact truck that I wanted and had it there in the next day.
masturkev
Been dealing with Hiley GMC for as long as they have been in business. Even before they were Hiley. Purchased my 2008 Torrent from them. All service is done at the dealership. They are able to get me in and out extremely quick. I’ve dealt with the body shop on other vehicles with no issues. So my over all experience is great. From new car purchase, service and body work. (Hiley) recommended
william4102k
Most Viewed